MCCU receives CU Journal Award nomination for Innovation in Branch Design and Technology

MCCU recently received a 2019 Best Practices Award nomination from the Credit Union Journal.  MCCU received the nomination for its innovative branch design and technology implemented in the new Cloquet building. 

Along with the nomination, Fiserv, global leader and provider of technology solutions to the financial world, asked MCCU to participate in several webinars and to join them at the CU Experience conference in Nashville.  During this conference, Andy Joneson, MCCU’s VP of Information Technology, was a guest speaker at multiple sessions which focused on branch transformation.  Andy shared MCCU’s story of how each of our new buildings has progressed with branch design and technology which led to the features and design choices of the new Cloquet build.  

If you haven’t yet visited MCCU-Cloquet, you’ll be in for a treat when you do.  Imagine a credit union with a modern, free flowing branch concept that pays respects to a Frank Lloyd Wright-built home that once stood in its very place.  Upon opening the lobby doors, you’ll be treated to integrated modern technologies like the teller pods, check in kiosks, a self-service interactive branch kiosk, a self-service coin machine, and electronic advertising displays in the form of a video wall and tabletop touch screens.  Like MCCU’s other branches, you’ll find the use of biometric solutions to secure member identification and to allow for faster transaction time.

“We are very honored to receive this award nomination from Credit Union Journal”, said Andy.  “It’s a wonderful feeling to be at the forefront of these new, modern technologies and to be recognized as an early regional adopter of them”.

The recognition doesn’t end there. MCCU’s journey continues as they gear up to host Fiserv this Fall when they visit the Cloquet branch for filming. Fiserv plans to use the footage in a segment featuring branch innovation.  MCCU looks forward to having them and the added bonus coverage.