Members Cooperative Credit Union (Members) is committed to protecting the privacy of our members. In general, you can visit us online without disclosing to us who you are, or revealing any information about yourself. There are several areas, however, that we will collect certain information about you and we want you to know how we handle that information.
If you visit our website, Members collects and stores information on the domain you use to access the site, the internet address of the site from which you linked directly to the site, and the date and time of your visit. This information is used to measure the number of visitors to the various pages on our site to better understand and serve our membership.
If you send an e-mail, Members collects and stores personally identifying information in order to process your e-mail, form or application. This information is not and will not be sold to any third parties. Due to the volume of e-mail activity, these messages are deleted after they are answered or completed.
If you visit a secure site, such as online banking, you will be asked for personal identification numbers which will give you access to the member-only section of our website. This information enables Members to regulate entry to the member-only portions of the site and to measure member usage. Any identifying information gathered is not sold to third parties.
If you use your mobile device to access online banking, mobile banking or other services such as Card Secure, we may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device’s geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in-store transactions).
If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site. We make every effort to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.