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    • Use the form below to contact us directly for general questions or to provide feedback. Please do not include member numbers or account numbers. If your need is urgent, we invite you to contact us by phone at: 800-296-8871 or stop by any of our office locations.






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    Members Cooperative Credit Union Go to main content

    Online Banking

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    Report a Lost or Stolen Card

    What to do when your card is lost or stolen

    In the event that your debit, ATM or credit card is lost, stolen or fraudulently tampered with, please contact us immediately.

    The fastest way to report your card missing is in the MCCU mobile app.

    *Log in to MCCU mobile app > click Manage My Cards > Find the lost or stolen card and select “Block Card” and then call MCCU.


    Personal Debit or ATM Card


    Business Debit or ATM Card

    • MasterCard please call: Domestic: 1 (800) 264-5578 or International: (701) 461-0621

    Credit Card

    • Call MCCU at (218) 625-8500 or 1 (800) 296-8871 during operating hours.
    • After operating hours: 1 (800) 417-8715
    • ELAN Visa Credit Card: 1 (800) 558-3424
    • (Former Lake State) Credit Card: 1 (800) 556-5678

    For more information, visit an MCCU location.

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