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What if Penny doesn’t understand my request?

Penny will ask you for clarification up to three times. If the request still needs to be clarified, please reach out to one of our team members via Video Banking or phone, who can assist you.

Video Banking

Memorial Day Holiday Closure All offices will be closed on Monday, May 27, in observance of Memorial Day. ATMs, mobile services, and online banking are available 24/7! View all our holiday closures.