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    Members Cooperative Credit Union Go to main content

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    Careers

    MCCU is a growing and progressive organization, recognized in 2020 as one of the best credit unions in the Northland.

    Our credit union aims to be the primary positive financial influence in the lives of our members/owners, by providing innovative financial solutions and exceptional service. We exist to serve our members and our earnings are returned to our members in the form of lower loan rates, higher interest on deposits, and lower fees. MCCU is a great place to bank- and an equally great place to work.

    Benefits

    We believe in financial success and offer each of our employees a comprehensive 401k savings plan. MCCU will contribute a 5% match to your 1% contribution within the first five years. After 5 years, MCCU will contribute a 10% match to your 1% contribution.

    Other benefits offered at Members Cooperative Credit Union (eligibility based on FT/PT status):

    • Competitive salary  • Medical insurance • Development time • Employee referral bonus program
    • Flexible work • Vision insurance • Flexible savings account (FSA) • Company-sponsored life insurance
    • Paid time off • 401k program • Health savings account (HSA) • Voluntary life insurance
    • Paid holidays • Employee assistance program • Health reimbursement account • Employee products program
    • Dental insurance • Tuition reimbursement • Dependent care FSA • Paid volunteer hours

    *All employee benefits, including 401(k) participation and contributions, are subject to company policy and may change; eligibility requirements must be met.

    View Current Career Opportunities at MCCU

    Commercial Production Manager (Duluth/Remote)

    Come join our Business Services Department as a full-time Commercial Production Manager

    The ideal candidate will be able to:

    • Lead, direct, manage and assist in all commercial lending initiatives.
    • Work closely with the VP of Commercial Lending to suggest and implement strategic ideas in the overall advancement of the department and the credit union focusing on the vision, mission, and corporate goals.
    • Oversee the origination of commercial loans and lead a team of Business Services Officers to maintain and grow a loan portfolio through the creation of quality loans that maintain safety and soundness.
    • Responsible for maintaining and enhancing a robust commercial loan participation program.

    Apply Online 

     

    Help Desk Technician (Duluth)

    Come join our IT Department as a full-time Help Desk Technician

    The ideal candidate will be able to:

    • Provide technical problem resolution assistance on hardware and software problems for all users of technology.
    • Field incoming help requests from end users via both telephone and help desk software in a courteous manner.
    • Provide support and monitoring for the Credit Union network services.
    • Perform hands-on fixes at the desktop level, including installing and upgrading software/hardware and configuring systems and applications.

    Apply Online

     

    Member Service Support Specialist (Duluth/Isanti)

    Come join our Member Solutions Center as a full - time Member Service Support Specialist

    The ideal candidate will be able to:

    • Provide support for incoming telephone calls, emails, and messaging to provide member service in a timely and professional way that will fulfill the credit union’s mission.
    • Investigate reports and/or resolve member and staff issues and problems to ensure adequate resolution to questions, concerns, complaints, and errors.
    • Provide support in organizing and monitoring activities involved in Credit Union Electronic Services area; ACH, EFT, ATM/Debit cards, share drafts, internet banking, mobile banking application, electronic bill payer, Interactive Teller Machines and VISA.

    Apply Online

    Vice President of Member Experience (Duluth/Remote)

    Come join our Member Experience Department as a full-time Vice President of Member Experience

    The ideal candidate will be able to:

    • Continuously research and recommend innovative products, solutions, and process improvements that will differentiate the credit union in the marketplace.
    • Develop, lead, and continuously enhances our voice of member program (Qualtrics) with respect to our target audience. This includes our NPS program and reporting of measurable goals.
    • Leverage our brand platform, target audience expectations, and voice of member feedback to determine our ideal member journey, to ensure we offer a seamless omni-channel experience that is consistent and engaging.

    Apply Online 

    Director of Project Management & Process Excellence (Duluth/Remote)

    Come join our Project Management Department as a full-time Director of Project Management and Process Excellence

    The ideal candidate will be able to:

    • Lead the Project Management team to provide excellence in project management. Partner with leadership to develop and manage strategic organizational projects. This includes the implementation of organizational processes, procedures, and policies that support consistent project management methodologies.
    • Ensure individual and team goals are well understood, creating a collaborative environment, which builds confidence, trust, and cooperation with team members.
    • Quickly and effectively understands technical details and business strategies, serving as a resource by leading internal consulting efforts around executive initiatives and translating to tactical goals.
    • Instrumental in recommending and/or initiating process improvements for increasing efficiency, decreasing expenses, improving service to members, and enhancing overall operations of the Credit Union.
    • Leverage robotic process automation (RPA) tools and solutions to improve internal and external processes. 

    Apply Online 

    Member Service Representative (Grand Rapids)

    Come join our Grand Rapids Branch as a full-time Member Service Representative

    The ideal candidate will be able to:

    • Process member account transactions accurately, efficiently and in a timely manner.
    • Balance checks and cash drawer daily following the credit unions cash handling policies and procedures to ensure accuracy of all transactions; investigates and resolves drawer discrepancies.
    • Recommend and refer products and services to strengthen member relationships and support the growth objectives of the credit union. 

    Apply Online

    Director of Retail Management ( Remote/Branch)

    Come join our Retail Operations Department as a full-time Director of Retail Management

    The ideal candidate will be able to:

    • Provide leadership that trains employees to maximize opportunities to advance members on their financial wellness journey.
    • Evaluate and recommend new products, processes, and procedures to attain highest level of efficiency and profitability while improving member experience.
    • Provide leadership and coaching to develop and encourage staff performance while establishing succession plans and a culture of career development.
    • Evaulate and apply critical thinking to complex business models and scenarios, providing strategic business recommendations and solutions regarding the operations and assist profitable growth and improve financial results. 

    Apply Online

    Accounting Technician (remote)

    Come join our Accounting Department as a full-time Accounting Technician

    The ideal candidate will be able to:

    • Gather, organize, balance, and record prior day's transactions from all branch offices to assure accuracy of general ledger accounts and provide various accounting functions to other credit union departments.
    • Compile and process all member and corporate transactions including check item processing, incoming and outgoing ACH, wires, BillMatrix, Zelle, and remote Deposit Capture.
    • Respond to member's and co-worker's concerns and questions by phone, email, spark, or in person.

    Apply Online

    Attorney (Remote)

    Come join our Legal Department as an Attorney (Banking, Real Estate, and Contracts)

    The ideal candidate will be able to:

    • Review loan files and draft modification agreements, required foreclosure notices, legal opinions, etc.
    • Review contracts in detail for legal and operational issues and coordinate cross-departmentally to ensure successful vendor engagements and compliance with applicable regulatory guidance.
    • Remain up to date with applicable federal and state banking and credit union laws, rules, and regulations to ensure operational compliance and adoption of appropriate policies and procedures as well as member confidence.
    • Collaborate cross-departmentally to identify risks, propose mitigation strategies and provide on-going support for the duration of new product development, enhancements and technology rollouts.
    • Identify areas of opportunity to streamline member and staff processes while enhancing regulatory compliance.

    Apply Online

    Community Involvement

    We succeed when our communities succeed.  Giving back is in our DNA. 
    For over 80 years, MCCU has been a steadfast supporter of our members and communities.  We nurture a culture of service among our employees and work hard to invest in the regions we're proud to be a part of.  It’s also why our organization offers a paid volunteer time program, to ensure our employees can enjoy the reward of helping others and our local communities.

    Our Employees

    At MCCU, we believe our team members are our greatest asset. We take a comprehensive approach to attracting and retaining talented, committed employees at every level of the organization. We hire the best, and we invest in them, ongoing. 

    From tuition reimbursement and ongoing training programs like Leadership University (our internal leadership development program) to the MCCU mentorship program and other customized educational offerings from our in-house Leadership and Development team, we go the extra mile to build strong leaders throughout MCCU.

    Employee Testimonials:

    “I chose to work at MCCU in part because I embraced the mission of the credit union. I’ve stayed here, because I found so much more: a great team environment, competitive compensation and benefits, and opportunities for growth."

    Awards

    • Forbes list of America’s Best-In-State Credit Unions for 2021
    • Best Credit Union in the Northland - Duluth News Tribune
    • Best Credit Union - Chisago County - County News Review
    • Best Credit Union - Isanti County - County News Review
    • Best Mortgage Company - Chisago County - County News Review
    • CUNA Diamond Awards - Best in Category (Color) with an award for Brilliant Use of Art in the Cloquet lobby design; Best Use of Color (debit card design)
    • MnCUN Marketing Awards – “Annual Report” and “Printed” categories
    • 2019- recognized by Gallagher as a “Best-of-the-Best Employer” for healthcare cost control and HR management

    Members Cooperative Credit Union is an Equal Employment Opportunity Employer. 

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    NCUAEqual Housing Lender

    This credit union is federally insured by the National Credit Union Administration. We do business in accordance with the federal Fair Housing Act and Equal Credit Opportunity Act.

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