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    Members Cooperative Credit Union Go to main content

    Online Banking

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    CAREERS

    MCCU is a growing and progressive organization, recognized in 2018 as one of the best credit unions to work for in the Northland.

    MCCU aims to be your primary positive financial institution by providing innovative financial solutions and exceptional service. We exist to serve our members and our earnings are returned to our members in the form of lower loan rates, higher interest on deposits, and lower fees. We believe in financial success and offer each of our employees a comprehensive 401k savings plan. MCCU will contribute a 5% match to your 1% contribution within the first five years. After 5 years, MCCU will contribute a 10% match to your 1% contribution.

    Community Involvement

    We succeed when our communities succeed.  Giving back is in our DNA. 
    For over 80 years, MCCU has been a steadfast supporter of our members and communities.  We nurture a culture of service among our employees and work hard to invest in the regions we're proud to be a part of.

    Other benefits offered at Members Cooperative Credit Union (eligibility based on FT/PT status):

    • Competitive Salary
    • Health & Dental
    • Company-Sponsored Life Insurance
    • 401K – Company Match
    • Leadership University – On-Site Training
    • Paid Vacation Upon Hire

    Member Service Representative

    MCCU is seeking a Part-Time Member Service Representative in the North Branch office.

    Description/Responsibilities: A Member Service Representative at Members Cooperative Credit Union provides outstanding service to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution. In addition, this position is responsible for executing financial transactions in a timely and accurate manner to promote and maintain positive member relationships.

    • Possess effective knowledge of the Credit Union’s products and services
    • Balances checks and cash drawer daily following the credit unions cash handling policies and procedures to ensure accuracy of all transactions: investigates and resolves drawer discrepancies
    • Makes recommendations to members to expand their use of credit union products or services

    Apply Online


    Member Service Representative

    MCCU is seeking a Part-Time Member Service Representative in the Sandstone office.

    Description/Responsibilities: A Member Service Representative at Members Cooperative Credit Union provides outstanding service to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution. In addition, this position is responsible for executing financial transactions in a timely and accurate manner to promote and maintain positive member relationships.

    • Possess effective knowledge of the Credit Union’s products and services
    • Balances checks and cash drawer daily following the credit unions cash handling policies and procedures to ensure accuracy of all transactions: investigates and resolves drawer discrepancies
    • Makes recommendations to members to expand their use of credit union products or services

    Apply Online


    Member Service Support Specialist

    MCCU is seeking a Full-Time Member Service Support Specialist in the Isanti office.

    Description/Responsibilities: A Member Service Support Specialist at Members Cooperative Credit Union is responsible for answering incoming calls, evaluating and executing financial transactions in a timely and accurate manner to expand the use of the credit union’s products and services while maintaining and growing positive member/non-member relationships, and ensuring the safety and soundness of the credit union.

    • Work cooperatively with other departments to ensure timely resolution of problems, completion of reports and projects, troubleshooting and resolving member issues promptly.
    • Provide support for mobile banking systems, such as: research, problem resolution, fee posting, and administrative support.

    Apply Online


    Member Service Representative

    MCCU is seeking a Part-Time Member Service Representative in the Grand Rapids office.

    Description/Responsibilities: A Member Service Representative at Members Cooperative Credit Union provides outstanding service to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution. In addition, this position is responsible for executing financial transactions in a timely and accurate manner to promote and maintain positive member relationships.

    • Possess effective knowledge of the Credit Union’s products and services
    • Balances checks and cash drawer daily following the credit unions cash handling policies and procedures to ensure accuracy of all transactions: investigates and resolves drawer discrepancies
    • Makes recommendations to members to expand their use of credit union products or services

    Apply Online


    Member Service Representative

    MCCU is seeking a Part-Time Member Service Representative in the Baxter office.

    Description/Responsibilities: A Member Service Representative at Members Cooperative Credit Union provides outstanding service to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution. In addition, this position is responsible for executing financial transactions in a timely and accurate manner to promote and maintain positive member relationships.

    • Possess effective knowledge of the Credit Union’s products and services
    • Balances checks and cash drawer daily following the credit unions cash handling policies and procedures to ensure accuracy of all transactions: investigates and resolves drawer discrepancies
    • Makes recommendations to members to expand their use of credit union products or services

    Apply Online


    Member Service Representative

    MCCU is seeking a Part-Time Member Service Representative in the Cloquet office.

    Description/Responsibilities: A Member Service Representative at Members Cooperative Credit Union provides outstanding service to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution. In addition, this position is responsible for executing financial transactions in a timely and accurate manner to promote and maintain positive member relationships.

    • Possesses effective knowledge of the credit union’s products and services
    • Balances checks and cash drawer daily following the credit union's cash handling policies and procedures to ensure accuracy of all transactions: investigates and resolves drawer discrepancies
    • Makes recommendations to members to expand their use of credit union products or services

    Apply Online


    Digital Experience / Call Center Manager

    MCCU is seeking a Digital Experience / Call Center Manager  for our Isanti location.

    Description/Responsibilities: The Digital Experience/ Call Center Manager at Members Cooperative Credit Union is responsible for the planning, research, development, implementation and management of the credit union’s Member Solutions Center (Call Center). A key component to this position is to support the credit union’s short- and long- term strategies and deliver unprecedented financial service. This position is responsible for researching and developing new strategies to increase utilization of the credit union’s electronic services.
    • Responsible for enhancing the digital experience for our membership through managing and implementing new digital solutions
    • Analyzes market trends for our remote services and delivery channels
    • Ensures optimal performance within the industry through research, implementation and delivery excellence
    • Oversees the call routing channel and digital channels to exceed service expectations
    • Manages the selection, development and performance of the center staff to provide professional, high quality service delivery to our members
    • Works cooperatively with other departments to ensure timely resolution of problems, completion of reports and projects, troubleshooting and resolving member problems promptly
    • Provides support for mobile banking systems, such as research, problem resolution, fee posting, and administrative support
    • Resolves member debit card issues such as PIN reset requests, authorization and transaction explanation, track card and PIN mailings, etc.

    ABOUT US

    MCCU is an equal opportunity employer.

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