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    • Use the form below to contact us directly for general questions or to provide feedback. Please do not include member numbers or account numbers. If your need is urgent, we invite you to contact us by phone at: 800-296-8871 or stop by any of our office locations.

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    Business Services Team

    Whether your business is large or small, well-established or an endeavor-in-the-works, you need trustworthy expert advice, accessible borrowing options, and smart financial products.  Let our MCCU Business Team be part of yours!

    Have questions? Want to schedule an appointment? Contact our business services experts, or schedule an appointment online!
    You can also reach the general Business Services line at: (218) 625-8890.


    Neil Sample

    Always ready to lend a hand, Neil helps our business members identify the best solutions to meet their needs.

    "I've always appreciated the opportunity to serve my community in a positive way," says Sample, "I love that I'm able to do that in my role at MCCU, by assisting in the success of the local businesses that are so critical to the economic health of our communities."

    Neil graduated from Bemidji State University, with a Bachelor’s Degree in Accounting. He currently enjoys life in the Fredenberg Township area. In his spare time, he has fun hunting, fishing with his father, thrift shopping with his wife, and following the stock market.

    Neil Sample (#1421091)
    Vice President of Commercial Lending
    (218) 625-8853*

    John Shannon

    Equal parts business and family man, John Shannon made the switch from Branch Manager of the Moose Lake branch to the MCCU business team in 2019. "I am thrilled to work with the business community in pursuit of helping them identify their business needs and providing them with sound financial solutions", said John.

    When the work day ends, family time begins. Most evenings and weekends, you will find John and his wife, Nicole, sitting courtside or at an ice arena watching their kids' sporting practices and cheering them on. John and his family also enjoy the great outdoors where you'll find them tubing on the lake, side-by-siding down a dusty trail, or hiking and showshoeing in Minnesota's nature. 

    John is a recent graduate of the MCCU Emerging Leaders Program. He is also a current board member of The Mercy Foundation, Moose Lake Area Chamber, and Moose Lake Area Food Shelf.

    John Shannon (#1867236)
    Business Services Officer
    (218) 625-8859*

    Schedule an Appointment

    Justin Riemer

    Owning and financing a business is a significant deal and it helps to have a friend in finances by your side. With seven years of experience in the financial services industry, Justin joined MCCU’s Business Department in 2019. “In my time doing lending, I have developed a passion for working with businesses to figure out ways to get their projects completed,” said Justin. “Every business has different needs, and I look forward to providing them with financial solutions that work best for them”.

    Justin holds a Bachelor of Science degree in Economics from the University of Wisconsin Stevens Point. In his spare time, he enjoys golfing, hiking, and spending Summers on the water with his family. Justin also plays softball and volleyball in the Duluth community and enjoys volunteering his time at the Great Lakes Aquarium.

    Justin Riemer (#1869214)
    Business Services Officer
    (218) 625-8821*

    Schedule an Appointment

    Alex Bastien

    Having worked in the financial services industry since 2006, Alex brings a wealth of experience assisting businesses with startups, expansions, purchases, succession financing, and other economic development projects.

    “I’m excited to be part of the commercial lending team at MCCU,” says Alex. “I’m able to use my direct experience to help our members and surrounding communities.” 

    Born and raised in Duluth, Alex grew up skiing at Chester Bowl and attended the College of St. Scholastica. In his spare time, Alex still enjoys skiing, as well as traveling with his wife and two kids, biking, and playing drums in a local band.


    Alex Bastien (#2167230)
    Business Services Officer
    (218) 625-8822*

    Schedule an Appointment

    Caillin Flynn

    With over 28 years of personal and professional experience in the commercial industry, Caillin brings a wealth of knowledge and experience to the business community members in the Duluth Area. "I find it extremely rewarding to know I have made a difference in the banking experience of a member," said Caillin. "I truly thrive on working with and for others".

    A resident since age seven, Duluth is home to Caillin, her husband, and their two boys. “I can’t imagine ever living anywhere else,” said Caillin. Together they enjoy traveling, spending time at their cabin, and walking their dogs on the hiking trails.

    Caillin Flynn 
    Business Services Assistant
    (218) 625-8837*


    Christina Simmer

    A friendly face in our Cloquet branch, Business Services Assistant Christina Simmer was born and raised in the community she now enjoys serving.

    Simmer is a proud alumni of Cloquet High School, FDLTCC and UMD and is pleased to bring her skills to the Business Services Department of MCCU.

    "I really enjoy supporting the work of our Business Services department," says Simmer, "I love being part of a team that exceeds the expectations of our business members, on a daily basis."

    In her spare time, Christina enjoys golfing, camping and spending time outdoors in the summer.

    Christina Simmer
    Business Services Assistant
    (218) 878-3621*

    North Branch

    Martha Zentner

    Always up for an adventure and new challenges, Martha Zentner serves our North Branch location as the Business Services Assistant.  With over 16 years in the finance industry, Zentner leads with her knowledge and experience.  “I look forward to exceeding our members’ expectations every time by providing top notch service to our business members,” said Zentner. 

    A North Branch resident of 36 years, Martha and her husband raised three wonderful kids and are now enjoying the best gift they’ve ever received - their grandchildren!  Zentner’s hobbies include traveling, camping, reading and chasing grandkids.

    Martha Zentner
    Business Services Assistant
    (651) 674-6315*


    Grace Novotny

    A down-to-earth country girl with a sound mind for numbers, Grace Novotny is the perfect fit for the Aitkin community’s business members.  Grace has a background in financial planning and a Bachelor’s degree in Statistics and Actuarial Science from the University of Minnesota Duluth.
    Novotny grew up next door, in McGregor, and became a resident of Aitkin when she married her husband in 2017.  “I am excited to be a part of MCCU, and I look forward to serving the business members of this great community,” says Novotny.
    In her spare time, Grace loves playing softball and being on the family farm with her loved ones.

    Grace Novotny
    Business Services Assistant
    (218) 625-8913*

    Grand Rapids

    Samantha Bluntach

    Armed with Associate degrees in Business and Accounting and her Minnesota niceness, Samantha Bluntach landed her “dream job” at MCCU as a Business Services Assistant.  “Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do,” stated Samantha. 

    When she’s not putting pen to paper (okay, fingers to keyboard) and abiding by meaningful quotes, Samantha enjoys being outdoors, spending time with her family and friends, and being a new mom to her precious daughter.

    Samantha Bluntach
    Business Services Assistant
    (218) 322-2954*

    *Please do not provide any personal information such as social security numbers, account numbers, or any other private or confidential information. Emails may not be a secure means of transmission.

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    NCUAEqual Housing Lender

    This credit union is federally insured by the National Credit Union Administration. We do business in accordance with the federal Fair Housing Act and Equal Credit Opportunity Act.

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