New Online Banking and Mobile App
We're Getting Close!
We’re excited to announce our NEW online banking and NEW mobile app, coming October 25th!
LESS CLICKS to navigate. CUSTOMIZABLE views and contents. PLUS much more!
In preparation for the transition on October 22-25 you will only be able to access online banking and the mobile app in "view only" mode (functionality is limited to viewing balances and transactions.)
Previously scheduled transfers through online banking and bill pay will still occur, but you will be unable to schedule new payments and use bill pay during this time.
You can still perform transfers in branch, by phone, chat or through audio response teller.
If you haven't already done so, you can help ensure a smooth transition by logging in to your online banking account here and ensure that your email address and phone number are current.
Continue to watch for updates and information as we get closer to the product launch!
To serve you better, we will have extended phone support hours when the update occurs.
New Online Banking FAQs
As our members need change, it is important for us to be able to provide them with products and services that exceed their expectations. Our new online banking service provides ease of use and is able to adapt to the varying needs of our members.
The next generation of online banking will still have several of the features that our members expect and rely on:
- Bill Pay
- Live Chat
- Online Account Opening and Loan Applications
- Mobile Banking
- Mobile Deposit
Our members will also have access to new services through online banking that we could not offer before:
- Online banking and mobile banking are one program providing a consistent user experience
- Improved login security
- Fingerprint authentication and Face ID for mobile banking
- Customizable home screen
- Faster alert notifications
- Spending and budgeting tools
- External account transfers
- Ability to manage your external financial accounts
Online banking is not mandatory, however online banking is a great resource for you to manage and check on your accounts between statements.
The new online banking service is free, the cost for additional services like stop payments and Popmoney will stay the same.
You do not need to re-register if you are currently an online banking user.
On October 22-25 you will only be able to access online banking and the mobile app in "view only" mode (functionality is limited to viewing balances and transactions.) Previously scheduled transfers through online banking and bill pay will still occur, but you will be unable to schedule new payments and use bill pay during this time.
As we get closer to the release date, we will be posting additional tutorials and demos to our website so you can familiarize yourself with the new look and layout.