Lobbies Now Open
We are pleased to share that our branch office lobbies are now open for in-person teller transactions during regular lobby hours, Monday – Friday. Saturday services will be limited to drive-thru service and appointments, which will vary by location. Check hours & locations by clicking here.
Business will be conducted with the following adaptations:
- Occupancy limits: The number of members permitted inside each branch will be limited and will vary by location. We ask those visiting our lobby to limit the number of people in your party to only those needed to complete your transaction. During higher-volume times, you may be asked to wait outside in your vehicle. Peak traffic times typically include the lunch hour and late afternoon, around closing time(s).
- Social distancing of six feet or more will be required in our teller lines, lobby areas and offices. Due to space limitations, waiting areas will not be available.
- Plexiglass barriers may be placed in areas where people interact. We ask members to remain behind the barriers.
- Hand sanitizer will be available in branches and enhanced cleanings will take place throughout the day.
- Face masks: By state mandate, face coverings are required for staff and members. It may be necessary for members to briefly remove face masks for security and identification purposes.
Non-transaction in-person services such as opening new loans or accounts and safe deposit box access will be by appointment only. To check availability and schedule an appointment online, click here, or call us at: 218-625-8600.
We continue to encourage the use of our drive-thru and digital services, which provide the easiest way to do business from a distance. For face-to-face assistance, you can also use Members Video Banking.
We appreciate your patience and support. We are continuing to monitor the situation surrounding COVID-19 closely and make adjustments as needed. In the meantime, we are grateful for our members and staff and are pleased to be preparing to return to lobby service. If you have any questions, please reach out to us at: 1-800-296-8871.