Online Services - Card Secure
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Does the app show recent transaction history?
Yes, the app shows the last 50 card-based transactions posted within the last 30 days.
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A threshold limit of $50 has been set but I can’t fill gas in some stations. Why?
There are some merchant types where a merchant will pre-authorize the card for an amount...
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When I receive a reissued or replacement card, will I have to update my cards within the app?
If the card number is new, then it must be added to the user profile....
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What type of transactions display in Card Secure?
Card Secure only shows the transactions that are performed with the card. It doesn’t show...
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What exactly is the range of the My Location controls, and will this control setting impact internet transactions?
The My Location controls and alerts check to ensure the merchant location is within a...
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If My Location is set but the primary device is off, will transactions get denied outside of the My Location area?
Card Secure ignores location information that’s more than one hour old. So, if the phone...
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What happens if My Location is set but the phone is left at home? Will transactions be denied outside the My Location area?
Card Secure performs a proximity check at the granularity of ZIP Code or city, so...
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Can I turn on My Location for a youth account holder’s card? How will it work?
My Location is only effective for the enrolled user. To limit the youth account holder’s...
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A region has been set on the map. Does this mean the card can only be used exactly in this region?
The region shows the approximate area where the card can be used. Card Secure can...
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Can I block all international transactions?
Yes. International transactions can be blocked using the International location control. Transactions will be limited...