Contact Us

Phone:  218-625-8500 or 1-800-296-8871
Email:  Please use the form below to submit a question or comment by email.
Member Solutions Center Hours:  Mon - Fri: 8 a.m. - 5:30 p.m.  |  Sat: 8:30 a.m. - noon
Live website chat (chat with an agent): Mon - Fri: 9 a.m. – 4:30 p.m.
Virtual website assistant (Penny): available 24/7

Schedule an appointment

Use the form below to contact us directly from the website for general questions, please do not include member numbers or account numbers.  If your need is urgent, we invite you to contact us by phone at: 1-800-296-8871 or stop by any of our branch locations.

For face-to-face assistance, you can also use Members Video Banking.

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