Frequently Asked Questions

• What are your business hours?
• Where are your office locations?
• How do I apply for a loan?
• Do you do Mortgage loans?
• What are your current rates?
• How do I change my address?
• How do I change my payroll deduction?
• What is your fax number?
• Am I eligible for membership?
• How can I reorder my checks?
• Questions or Comments?
• What is MCCU's Routing Number?
• How do I report a Lost or Stolen Visa Credit Card?
• How do I report a lost or stolen Visa Debit Card?

What are your business hours?
All of our offices are open Monday through Friday from 8:30 a.m. to 5:00 p.m. For drive-through and other office hours see our Locations page.
Back to Top

Where are your office locations?
We have two offices in Duluth, two in Cloquet, one in Aitkin and one in McGregor. For addresses and maps see our Locations page.
Back to Top

How do I apply for a loan?
Click Apply Now to use our online loan application. If you prefer you can call our Contact Center at 218-625-8500, and we can take your application over the phone, mail or fax an application to you. You can also come into any of our offices to apply in person.
Back to Top

Do you do Mortgage loans?
Yes, we do 1st and 2nd Mortgage loans, Home Equity Loans and Home Equity lines of credit, and Home Improvement Loans. For more information on home mortgages, call our Real Estate Department at 218-625-8500 ext. 3612. For Home Equity or Home Improvement Loans, call 218-625-8500.
Back to Top

What are your current rates?
Visit our Rates Page to find rates for CD's, savings, checking, personal and auto loans and credit cards. For all other rate information call 218-625-8500 or 800-296-8871.
Back to Top

How do I change my address?
For your security we require that you notify us in writing. Include your name, account number, new address and signature to authorize a change in your address. Please mail or fax this information to Members Cooperative Credit Union, 101 14th Street, Cloquet MN 55720 or fax to 218-878-3667.
Back to Top

How do I change my payroll deduction?
To change your payroll deduction form, you can ask anyone at our branches or call our Contact Center at 218-625-8500 and we will fax one to you
Back to Top

What is your fax number?
The fax number at our Contact Center is 218-625-3018. See our Locations page for fax numbers at our office nearest you
Back to Top

Am I eligible for membership?
Click here, or give us a call at 218-625-8500 or stop by any of our offices to find out if you and your family are eligible.
Back to Top

How can I reorder my checks?
You can reorder your checks by contacting any of our offices or use the online order form.
Back to Top

Questions or Comments?
Send us an e-mail and let us know what you think!
Back to Top

What is MCCU's Routing Number?
291973454
Back to Top

How do I report a Lost or Stolen Visa Credit Card?
Call toll-free 800-991-4961 24-hours a day.
Back to Top

How do I report a lost or stolen Visa Debit Card?
Call our toll-free number 800-523-4178 24-hours a day.
Back to Top